Shipping Policy

At Adroom, we do not ship physical products. Instead, we provide instant digital delivery of booking confirmations, invoices, and other reservation-related documents.

Booking Confirmation

• After completing a reservation, a confirmation email is sent automatically to the email address provided at checkout.
• You can also view and download your booking details anytime by logging into your account on our website.

Delivery Timeline

• Confirmation emails are typically delivered within a few minutes of successful booking.
• In rare cases (e.g., technical delays or payment verification), delivery may take up to 1–2 hours.

Non-Receipt of Confirmation

If you do not receive your confirmation within 2 hours, please:

• Check your spam/junk folder.
• Verify that your email address was entered correctly during checkout.
• Contact our support team or call 9800945019/ 8900130053

Amendments & Cancellations

• Any changes or cancellations to your booking will be confirmed with an updated email notification.
• No physical documents are shipped; all correspondence is handled electronically.

Customer Support

For assistance with confirmation delivery or account access, please contact:

• Phone: 9800945019/ 8900130053
• Hours: Mon–Sun, 9:00–20:00 (local time)

Note: This Shipping Policy applies only to digital documents related to reservations. For stay terms, cancellations, and refunds, please see our Cancellation & Refund Policy.